Proxmox Mail Gateway Support
If you need help with your licensed Proxmox Mail Gateway, just email your support request to us. Proxmox Mail Gateway is licensed on an annual subscription model. Support is done via the web and email-based Proxmox Customer Portal. If you are using a trail license you can access the free documentation or find answers in the support forum.
Buy an Annual Subscription License
Proxmox Mail Gateway is licensed as annual subscription on a per-domain basis. With an annual subscription you get fast problem resolution and access to experts when you need them.
Support services included:
- Software updates
- Support in English or German
- Unlimited support incidents
- Email based trouble ticket system
- Architectural best practices including hardware recommendations
- Consulting for virtualization platform use
- Direct system support via the Internet (remote access) for the resolution of specific issues and system optimization
- Moderated Proxmox support forum
The Proxmox support forum is a place for support related issues. You can browse for already answered questions or submit one of your own. Get in touch with the active Proxmox community.
To find answers on how to deploy or administrate Proxmox Mail Gateway, take a look at the official documentation.
Do you have a product or support question? Login to the Proxmox customer portal and get help.
If you run a trial license, you can consult the free documentation or the public community support forum.