Proxmox Mail Gateway Support

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Need help with your Proxmox Mail Gateway? Ask for help or access knowledge in the community forum, read the free documentation or view some video tutorials. If you need technical support for your business purchase a Proxmox Mail Gateway subscription and get immediate email support directly from the Proxmox support team.

Proxmox Support Subscriptions

A Proxmox support subscription is a service program designed for IT professionals and businesses to ensure business continuity by keeping your enterprise deployments stable, secure and up-to-date. A Proxmox Mail Gateway Subscription provides you exclusive access to the stable Enterprise Repository, to regular software updates via GUI, and to immediate help directly from the professional Proxmox support team in case of an incident.

proxmox subscription 125pxSubscription services include:

  • Access to the stable Enterprise Repository
  • Regular software updates via GUI
  • Support in English or German
  • Email based trouble ticket system
  • Public support forum moderated by Proxmox developers

Buy support subscription

Customer Portal

You need technical support and already have a subscription? Login to the Proxmox customer portal to open a ticket and get immediate support.

Login to customer portal

Support Forum

The Proxmox support forum is a great place to get help and and access to knowledge. You can browse for already solved incidents or submit a new question. Get in touch with the huge active Proxmox community, learn and help others.

Find help in the support forum


The reference documentation for Proxmox Mail Gateway is integrated in the software or you can download it here:

Software documentation Proxmox Mail Gateway

Video Tutorials

Watch video tutorials for Proxmox Mail Gateway.

Proxmox video tutorials

Bug tracker

The Proxmox VE Bugzilla is our bug tracking system. We use it to track incoming bug reports. It is the place where to submit and review defects and file issues that you find in Proxmox Mail Gateway (if you are not sure if it's really a bug, please post a question in the forum first).
Remember that the Proxmox VE Bugzilla is a bug tracking system - if you need technical assistance or support please use the support services (such as the Proxmox customer portal for example).

Bug tracker: Proxmox bug tracker
Please always provide detailed information in your submission.